INFORMATION SYSTEM

FREQUENTLY ASKED QUESTIONS

What are the delivery charges?

Delivery charge depends on product weight and location from where you buying. There is no shipping charge for order more than ₹500 /- 

What is the estimated delivery time?

The estimated delivery time is 3-5 days.

What to track order work?

For every order, customers will get notifications about product shipping details from where customers easily can track shipment.

Will my parcel be charged customs and import charges?

No, there is no custom or import charge.

Do you ship internationally?

No, Right now NutraDivine provides service within the country only.

How do I return something to you?

The buyer has to inform NutraDivine or the website of his/her intention to exchange the broken products within 2 hrs. of receipt of the products at his/her shipping address.
NutraDivine Will pick such damaged products after you receive a written email consent from us.

What is your International Returns Policy?

No, there is no international pickup service available right now.

My refund is incorrect, what should I do?

Please write us at support@nutradivine.in 

Please mention your order id with your query.

Do you refund delivery charges if I return something?

Yes, we also refund the delivery charges if you return the product for any reason.

Where can i view order receipt?

You can view your Order Receipt in My Account >> Orders Tab

Or you can go through following link >> Order Receipt